Privacy Policy.
1. Who We Are
Commonwealth Creative (“we,” “us,” or “our”) is a design and technology studio headquartered in Virginia. We operate at thecommonwealthcreative.com and provide branding, design, web development, and strategic services to businesses and organizations.
For questions about this policy, contact us at:
Email: support@thecommonwealthcreative.com
Phone: 804-424-1348
2. Information We Collect
We collect information in the following ways:
Information you provide directly:
- Name, email address, phone number, and business name when you fill out a contact form or book a consultation
- Payment information when you purchase a membership or service (processed securely via Stripe — we do not store card numbers)
- Communications you send us by email or through our website
Information collected automatically:
- Basic analytics data (pages visited, time on site, browser type) via Google Analytics
- IP address and approximate location
- Cookies and similar tracking technologies (see Section 6)
3. How We Use Your Information
We use your information to:
- Respond to inquiries and deliver services you've requested
- Process membership payments and manage your account
- Send project updates, invoices, and relevant communications
- Improve our website and services
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
4. Third-Party Services
We use trusted third-party providers to operate our business:
| Provider | Purpose |
|---|---|
| Stripe | Payment processing |
| Google Analytics | Website analytics |
| Cal.com | Appointment scheduling |
| Supabase | Data storage (where applicable) |
Each provider operates under their own privacy policy. We encourage you to review them.
5. Data Retention
We retain your personal information for as long as necessary to deliver services and meet legal obligations. If you'd like your data deleted, contact us at support@thecommonwealthcreative.com and we will respond within 30 days.
6. Cookies
Our website uses cookies to:
- Remember your preferences
- Analyze traffic and improve performance (Google Analytics)
You can disable cookies in your browser settings at any time. Some features of the site may not function properly without them.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time (every email includes an unsubscribe link)
To exercise any of these rights, contact: support@thecommonwealthcreative.com
8. Security
We take reasonable technical and organizational measures to protect your data. No method of transmission over the internet is 100% secure, but we work to protect your information using industry-standard practices.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll update the “Last Updated” date at the top. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
Commonwealth Creative
support@thecommonwealthcreative.com
804-424-1348
thecommonwealthcreative.com