Energizing the state agency's technology platform.
The DBHDS website sets a new standard for accessibility and security, providing a fully compliant and user-friendly digital platform for diverse audiences.
- Brand Architecture
- Technology Audit
- Information Architecture
- Brand Standards
- User Experience Design
- API Integrations
- Single Sign On
- Content Mangement
- Hosting
- Server Administration
- Version Control
- Agile Development
- Web Accessibility
- WordPress
- MySQL
- Apache
- MAMP/WAMP
- Internet Information Services (IIS)
- ASP.NET
- ServiceNow
- Azure DevOps
- Active Directory
- Microsoft 365
- Windows Server
- Power Automate
VA Department of Behavioral Health & Developmental Services
Empowering Accessibility: Launching a Compliant and Inclusive Digital Platform
The Virginia Department of Behavioral Health & Developmental Services (DBHDS) website exemplifies an inclusive, accessible digital platform built on a custom WordPress theme. Fully compliant with ADA, WCAG 2.1, Section 508, and EN 301549 standards, it ensures usability for a diverse audience.
Supported by over 80 content managers, the site features an integrated custom approval workflow and adheres to rigorous government security and accessibility requirements, hosted via a tailored WAMP setup on Windows Server.
This WordPress implementation enhanced the agency’s Help Desk ticket efficiency for dbhds.virginia.gov by 85%.
In addition to ongoing website maintenance, WordPress Administrator training, SEO optimization training, and server administration, Commonwealth Creative developed a structured approval process for content changes, initiated directly from WordPress.
These website changes were seamlessly translated into ServiceNow ticket requests, logged for tracking, and integrated into a streamlined approval-to-production workflow, optimizing operational efficiency.
Year2021-2023
PlatformWordPress on Microsoft Azure
EngagementFull Stack Design & Development
