Energizing the state agency’s technology platform.

The DBHDS website sets a new standard for accessibility and security, providing a fully compliant and user-friendly digital platform for diverse audiences across the Commonwealth of Virginia.

Commonwealth Creative delivered a custom WordPress theme on Microsoft Azure that enhanced help desk efficiency by 85% through a structured approval workflow integrating WordPress with ServiceNow for streamlined content change requests.

The implementation included Single Sign On via Active Directory, Microsoft 365 integration, and Power Automate workflows—all built to meet the rigorous compliance requirements of a Virginia state agency while maintaining an intuitive content management experience for staff.